Digital adoption occurs when users reach a level of proficiency where they can fully comprehend and leverage the benefits of...
CATEGORY
Glossary
Digital Adoption Platform
What is a digital adoption platform? A digital adoption platform (DAP) is software designed to tailor onboarding, training, and...
User onboarding
User onboarding refers to the initial orientation and training provided for individuals who are new to a specific process or...
User support
User support is the assistance provided to software users when encountering technical issues or questions regarding the product...
Digital transformation
Digital transformation involves the integration of digital technologies to address evolving business requirements. It is an...
Learning by doing
Learning by doing is a training method that promotes practical hands-on learning experiences (instructional, learning while...
Tooltip
The Tooltips feature is a pop-up used to deploy messages or guides anywhere inside a platform’s interface. It provides specific...
Change management
Change management is the set of actions and strategies used to accompany change and transformation within a company. The...
Interactive guide
An interactive guide is an e-learning format and method used to engage users step-by-step in their handling of digital tools....
User Experience (UX)
User experience (UX) is the overall quality of a person’s experience or interaction with a digital tool, service, or product....
HRIS
A HRIS (Human Resource Information System) combines several software applications to support human resource management...
ERP
Enterprise Resource Planning (ERP) software is an information system that integrates all the major functions of a company. It...
CRM
Customer Relationship Management software (CRM) allows companies to manage all of their interactions and evolving data related...
Digital Workplace
A Digital Workplace is a cloud software enabling a company to centralize all of its digital applications for remote access...
eProcurement
Purchasing software enables the management of all a company's purchasing processes. The first people to be affected by this...