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In this video, Whitney Miller and Tesia Ruch from Emory University's advancement and alumni engagement department share their successful implementation of Lemon Learning to revolutionize user training. Key takeaways from this insightful discussion include: - The importance of integrating training resources directly within the user interface to improve learning outcomes. - How Lemon Learning provides interactive guides, tooltips, and keyword search functionalities that empower users to learn at their own pace. - Real feedback from users about the convenience and effectiveness of accessing training materials directly within their Salesforce CRM. Discover how Lemon Learning has transformed Emory University’s approach to training by providing just-in-time support, enabling users to navigate processes independently while reducing reliance on traditional training methods. Learn how the seamless integration of interactive learning tools not only boosts user confidence but also enhances overall productivity. Join us as we explore the future of digital adoption and how Lemon Learning can help organizations like yours streamline training, reduce support costs, and foster a culture of self-sufficiency. 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lemon learninglogo lemon learning2025-09-23https://lemonlearning.com/fr/fonctionnalites/optimisation-des-licenceshttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/just-eat-logo%20(1)-1.pngjust-eat-logo (1)-1just-eat-logo (1)-1https://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/veolia%20(1).pngveolia (1)veolia (1)https://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/decathlon%20(2).pngdecathlon (2)decathlon (2)https://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/michelin-logo-black%20(1).pngmichelin-logo-black (1)michelin-logo-black (1)https://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/la-poste-black%20(2).pngla-poste-black (2)la-poste-black (2)https://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/amazon-logo%20(2).pngamazon-logo (2)amazon-logo (2)https://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/LOGOS_lemon/logo%20lemon%20learning.pnglogo lemon learninglogo lemon learninghttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/LOGOS_lemon/Logo%20Blanc%20Feuille%20Bleu.pngLogo Blanc Feuille BleuLogo Blanc Feuille Bleu2026-07-17https://lemonlearning.com/es/casos-de-uso/adopcion-copilothttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/LOGOS_lemon/logo%20lemon%20learning.pnglogo lemon learninglogo lemon learninghttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/EN%20GIF%20-%20Copilot%20-%20Create%20an%20image.gifEN GIF - Copilot - Create an imageEN GIF - Copilot - Create an imagehttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/LOGOS_lemon/Logo%20Blanc%20Feuille%20Bleu.pngLogo Blanc Feuille BleuLogo Blanc Feuille Bleuhttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/EN%20GIF%20-%20Copilot%20-%20Create%20an%20image%20-%20frame%20at%200m14s.jpgEN GIF - Copilot - Create an image - frame at 0m14sEN GIF - Copilot - Create an image - frame at 0m14shttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/Miniature_REX%20(avec%20et%20sans%20texte)/Sans%20texte/miniature_mazars_sans_texte.pngminiature_mazars_sans_texteminiature_mazars_sans_texte2026-07-17https://lemonlearning.com/fr/clients/oppbtphttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/REX%20-%20OPPBTP%20-%20FR.mp4/medium.jpgLEMONNIGHT3-REX-OPPBTP_VDEF_4KDécouvrez comment l'OPPBTP a réussi à mettre à jour son système de gestion des relations clients (CRM) tout en impliquant efficacement ses équipes. Yannick Gervais, chargé d'accompagnement, partage son expérience sur la transition vers Microsoft Dynamics, un projet ambitieux après une décennie d'immobilisme. Dans cette vidéo, vous apprendrez : - Le contexte unique de l'OPPBTP, un organisme de prévention dans le secteur du bâtiment et des travaux publics, et les défis rencontrés lors de la migration vers une version plus moderne de Dynamics. - Les stratégies mises en place pour inclure les collaborateurs dans le processus de changement, notamment à travers des communications push et des guides interactifs via Lemon Learning. - Les techniques d'accompagnement adoptées pour favoriser l'adoption de l'outil, y compris la formation en e-learning et l'utilisation de tooltips pour améliorer la qualité de la saisie des données. Les points clés à retenir incluent l'importance de donner du sens à l'utilisation des outils numériques et d'impliquer les managers pour garantir l'adhésion de l'ensemble des équipes. 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Dans cette vidéo, Mathieu, expert en e-learning, partage son expérience sur l'évolution de Callimedia et l'impact de Lemon Learning sur la formation et le support client. Points clés abordés dans cette vidéo : - L'histoire de Callimedia : de la création de modules sur mesure à la mise en place d'un LMS performant, Upility. - Les défis logistiques rencontrés lors de l'envoi de contenus par CD-ROM et l'émergence du besoin d'une plateforme d'apprentissage. - Comment l'intégration de Lemon Learning a permis de réduire les besoins de support tout en améliorant l'expérience utilisateur. - L'utilisation des notifications push pour tenir les utilisateurs informés des nouvelles versions de l'application, remplaçant ainsi les communications par e-mail souvent ignorées. - L'importance de l'autonomie des utilisateurs dans l'apprentissage des outils numériques, permettant à Callimedia de se concentrer sur des sujets plus complexes lors de la formation. À l'issue de cette vidéo, vous comprendrez comment une solution d'adoption digitale comme Lemon Learning peut non seulement optimiser le processus de formation, mais aussi réduire significativement les coûts de support. 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Découvrez comment cet outil a révolutionné la formation au sein d'une entreprise en pleine expansion, spécialisée dans les services à la personne. Key takeaways de cette vidéo : - L'importance de l'adaptabilité dans la formation des utilisateurs face à un logiciel ERP vieillissant et complexe. - Comment Lemon Learning a permis de créer des guides et des tooltips spécifiques pour chaque filiale, facilitant ainsi l'apprentissage personnalisé. - Les avantages de la transition vers un système de formation moderne qui réduit les coûts et le temps de support, tout en augmentant l'autonomie des utilisateurs. Mickaël explique également comment la mise en place de Lemon Learning a permis de réduire le turnover des employés et d'assurer une meilleure saisie des données, ce qui est crucial dans le secteur réglementé des services à la personne. En exploitant des méthodes innovantes de communication interne et en utilisant des push notifications, IT-SAP a réussi à impliquer tous les utilisateurs dans cette transition. Rejoignez-nous pour découvrir comment Lemon Learning transforme la façon dont les entreprises adoptent et maîtrisent leurs outils numériques, tout en garantissant un retour sur investissement optimal. Cette vidéo est un must pour tous les responsables informatiques et les décideurs cherchant à moderniser leur approche de la formation et de l'adoption logicielle.https://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/REX%20-%20ITSAP%20-%20FR.mp4949nonohttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/Miniature_REX%20(avec%20et%20sans%20texte)/Sans%20texte/miniature_callimedia_sans_texte.pngminiature_callimedia_sans_texteminiature_callimedia_sans_textehttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/Miniature_REX%20(avec%20et%20sans%20texte)/Sans%20texte/miniature_mazars_sans_texte.pngminiature_mazars_sans_texteminiature_mazars_sans_textehttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/LOGOS_lemon/logo%20lemon%20learning.pnglogo lemon learninglogo lemon learninghttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/LOGOS_lemon/Logo%20Blanc%20Feuille%20Bleu.pngLogo Blanc Feuille BleuLogo Blanc Feuille 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Emory University Improved Training Efficiency on Its CRMAre you looking to enhance training effectiveness and boost user engagement within your software applications? In this video, Whitney Miller and Tesia Ruch from Emory University's advancement and alumni engagement department share their successful implementation of Lemon Learning to revolutionize user training. Key takeaways from this insightful discussion include: - The importance of integrating training resources directly within the user interface to improve learning outcomes. - How Lemon Learning provides interactive guides, tooltips, and keyword search functionalities that empower users to learn at their own pace. - Real feedback from users about the convenience and effectiveness of accessing training materials directly within their Salesforce CRM. Discover how Lemon Learning has transformed Emory University’s approach to training by providing just-in-time support, enabling users to navigate processes independently while reducing reliance on traditional training methods. Learn how the seamless integration of interactive learning tools not only boosts user confidence but also enhances overall productivity. Join us as we explore the future of digital adoption and how Lemon Learning can help organizations like yours streamline training, reduce support costs, and foster a culture of self-sufficiency. Experience firsthand the positive impact of interactive in-app guidance that meets users where they are, ensuring they have the resources they need to succeed.https://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/REX%20-%20EMORY%20-%20EN.mp4312nonoUserEngagementTrainingEfficiencyLemonLearningSalesforceCRMInteractiveGuideshttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/Logos_software/oracle.pngoracleoraclehttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/icon_desktop.svgicon_desktopicon_desktophttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/Logos_software/Salesforce.svgSalesforceSalesforcehttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/Logos_software/servicenow.svgservicenowservicenowhttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/Logos_software/workday.svgworkdayworkdayhttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/LOGOS_lemon/logo%20lemon%20learning.pnglogo lemon 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Dans cette vidéo, nous explorons les défis et les réussites d'une stratégie de standardisation qui vise à rationaliser les processus d'achat à l'échelle mondiale. Points clés abordés dans cette vidéo : - L'historique du déploiement de l'ERP JD Edwards et les raisons derrière cette décision stratégique. - Les bénéfices attendus de l'outil eProcurement, notamment la consolidation des données d'achat et la réduction des coûts grâce à des négociations globales. - L'importance de la formation et de la gestion du changement pour assurer l'adoption réussie de nouveaux outils par les utilisateurs, en particulier les techniciens et contremaîtres d'Otis en France. En regardant cette vidéo, vous apprendrez comment Otis a réussi à surmonter les obstacles liés à l'implémentation de nouvelles technologies et comment une approche par étapes a permis d'améliorer continuellement les outils en place. Vous découvrirez également l'importance d'une communication efficace et d'une formation adaptée pour garantir que les employés se sentent à l'aise et compétents dans l'utilisation de nouvelles solutions. 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Habitat, un bailleur social majeur, a intégré Lemon Learning pour transformer sa gestion des outils numériques. Dans cette vidéo, Manel Amor, chef de projet informatique, partage son expérience sur l'adoption de l'e-learning et les défis rencontrés lors de la mise en œuvre de Lemon Learning au sein de l'entreprise. **Points clés abordés dans la vidéo :** - **Contexte et enjeux :** Manel explique comment une cyberattaque a conduit Paris Habitat à se réinventer numériquement, avec un focus sur l'adoption de Salesforce et d'autres outils digitaux. - **Choix de Lemon Learning :** Malgré un benchmark des solutions disponibles, Lemon Learning s'est avéré unique et adapté aux besoins spécifiques de l'organisation, facilitant l'intégration des outils. - **Déploiement et adoption :** Manel décrit les différentes étapes de déploiement de Lemon Learning, y compris l'importance des formations et de l'accompagnement par les équipes de Lemon Learning. - **Fonctionnalités utilisées :** Elle met en avant des fonctionnalités clés comme les notifications push et les infobulles, qui améliorent la communication et l'engagement des utilisateurs. - **Impact mesurable :** Grâce aux statistiques d'utilisation, Manel souligne l'efficacité de l'e-learning dans la réduction des coûts de formation et l'augmentation de l'autonomie des collaborateurs. **Ce que vous apprendrez :** - Les stratégies efficaces pour intégrer l'e-learning dans un environnement de travail en transformation. - Comment mesurer l'impact de l'adoption d'outils numériques sur l'efficacité organisationnelle. - Les meilleures pratiques pour surmonter la résistance au changement et promouvoir l'utilisation des nouvelles technologies. Rejoignez-nous pour découvrir comment Lemon Learning aide Paris Habitat à optimiser l'adoption des outils numériques et à renforcer la productivité des équipes.https://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/REX%20-%20PARIS%20HABITAT.mp41189nonohttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/Miniature_REX%20(avec%20et%20sans%20texte)/Sans%20texte/miniature_elis.pngminiature_elisminiature_elishttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/Miniature_REX%20(avec%20et%20sans%20texte)/Sans%20texte/miniature_oppbtp_sans_texte.pngminiature_oppbtp_sans_texteminiature_oppbtp_sans_textehttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/Miniature_REX%20(avec%20et%20sans%20texte)/Sans%20texte/miniature_gendarmerie_sans_texte.pngminiature_gendarmerie_sans_texteminiature_gendarmerie_sans_textehttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/LOGOS_lemon/logo%20lemon%20learning.pnglogo lemon learninglogo lemon 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Bleuhttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/Imported_Blog_Media/sirh-comment-former-et-engager-vos-utilisateurs-pas-a-pas-2.pngsirh-comment-former-et-engager-vos-utilisateurs-pas-a-pas-2sirh-comment-former-et-engager-vos-utilisateurs-pas-a-pas-2https://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/Imported_Blog_Media/onboarding-sirh-3.jpgonboarding-sirh-3onboarding-sirh-3https://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/Imported_Blog_Media/SAP-3.pngSAP-3SAP-3https://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/Imported_Blog_Media/talentsoft-2.pngtalentsoft-2talentsoft-22025-07-17https://lemonlearning.com/fr/clients/forvis-mazarshttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/REX%20-%20FORVIS%20MAZARS%20-%20FR.mp4/medium.jpgComment Forvis Mazars déploie Lemon Learning à grande échelleDécouvrez comment Forvis Mazars a révolutionné sa formation interne grâce à Lemon Learning, transformant l’expérience utilisateur et améliorant l’autonomie des employés. Dans cette vidéo, Mohamed Zinbi, DSI adjoint, partage son parcours et les défis de l’audit et du conseil, notamment le turnover élevé et la nécessité d’une formation rapide et efficace. **Points clés abordés :** - La transition d’une approche de formation traditionnelle à une méthode dynamique et interactive. - Les avantages de l’intégration de Lemon Learning, y compris une réduction significative des demandes d’assistance. - L’impact positif sur l’autonomie des utilisateurs et l’efficacité des équipes à travers divers outils comme Salesforce et ServiceNow. **Ce que vous apprendrez :** - Comment une approche innovante de la formation peut transformer l’adoption des outils numériques. - Les étapes clés de l’implémentation de Lemon Learning chez Forvis Mazars, y compris le retour d’expérience d’un POC réussi. - Des stratégies de communication efficaces pour encourager l’adoption des nouvelles méthodes d’apprentissage. Rejoignez-nous pour explorer comment Lemon Learning peut redéfinir la formation au sein de votre entreprise, réduire les coûts de support et améliorer la productivité des équipes. 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la Gendarmerie nationale déploie Lemon Learning sur son SIRHDécouvrez comment la Gendarmerie nationale, forte de 135 000 membres, a amélioré l'efficacité de ses processus RH avec Lemon Learning. Dans cette vidéo, Tony Morlet et Abigaël Ottmer partagent leur expérience de déploiement d'une solution innovante de formation en ligne. **Points clés abordés dans cette vidéo :** - **Contexte et défis** : Comprendre la diversité des utilisateurs au sein de la Gendarmerie, allant des jeunes recrues aux vétérans, et comment cela influence l'adoption des outils numériques. - **Choix de Lemon Learning** : Le processus de sélection de Lemon Learning pour répondre aux besoins spécifiques des gendarmes, en mettant l'accent sur l'accompagnement des utilisateurs peu familiers avec les outils informatiques. - **Mise en œuvre et résultats** : Le déploiement réussi d'un POC de trois mois et ses résultats qui ont conduit à une adoption massive de l'outil, améliorant ainsi l'autonomie des utilisateurs et réduisant les appels au support. - **Perspectives d'avenir** : Comment la Gendarmerie prévoit d'étendre l'utilisation de Lemon Learning à d'autres applications, renforçant ainsi la formation et l'accompagnement au sein de l'organisation. **Ce que vous allez apprendre :** - Comment une solution SaaS peut transformer le support et la formation dans une institution publique. - Les meilleures pratiques pour engager les utilisateurs dans l'apprentissage d'un nouvel outil. - Les avantages d'une approche personnalisée dans la formation des employés sur des systèmes complexes. 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Key points discussed in this session include: - The unique challenges faced by a diverse workforce of 135,000 personnel, spanning various age groups and varying levels of comfort with technology. - The implementation journey of Lemon Learning, from initial exploration to a successful proof of concept (PoC) that engaged over 90,000 users across multiple HR processes. - Strategies for effectively communicating new tool adoption and ensuring high user engagement, including the use of banners and targeted notifications to raise awareness. Viewers will gain valuable insights into the importance of contextual in-app guidance, the reduction of support requests through user education, and the innovative use of smart launchers to provide personalized assistance directly within applications. 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enhance training effectiveness and boost user engagement within your software applications? In this video, Whitney Miller and Tesia Ruch from Emory University's advancement and alumni engagement department share their successful implementation of Lemon Learning to revolutionize user training. Key takeaways from this insightful discussion include: - The importance of integrating training resources directly within the user interface to improve learning outcomes. - How Lemon Learning provides interactive guides, tooltips, and keyword search functionalities that empower users to learn at their own pace. - Real feedback from users about the convenience and effectiveness of accessing training materials directly within their Salesforce CRM. Discover how Lemon Learning has transformed Emory University’s approach to training by providing just-in-time support, enabling users to navigate processes independently while reducing reliance on traditional training methods. Learn how the seamless integration of interactive learning tools not only boosts user confidence but also enhances overall productivity. Join us as we explore the future of digital adoption and how Lemon Learning can help organizations like yours streamline training, reduce support costs, and foster a culture of self-sufficiency. 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Avec 16 écoles et 40 000 étudiants répartis sur 18 campus, Omnes Education fait face à des défis spécifiques dans la gestion des outils numériques et de la formation. **Ce que vous découvrirez dans cette vidéo :** - L’importance de l’apprentissage digital dans un environnement éducatif complexe. - Comment Lemon Learning est utilisé pour optimiser l’utilisation de deux CRM, Salesforce et Donnet, et un nouvel ERP pédagogique, facilitant ainsi la gestion des étudiants et des entreprises. - Les défis rencontrés lors de l’implémentation, notamment la nécessité de formation continue et d’adoption des outils par les collaborateurs. **Principaux enseignements :** - Découvrez comment les guides interactifs de Lemon Learning améliorent la rétention des connaissances et l’autonomie des utilisateurs. - Apprenez comment la mise en place de lanceurs intelligents réduit les erreurs critiques et optimise le temps de travail des équipes. - Explorez les bénéfices inattendus de l’utilisation de Lemon Learning, y compris la diminution des coachings individuels nécessaires après les formations. Rejoignez-nous pour comprendre comment Lemon Learning transforme l’expérience d’apprentissage et d’utilisation des outils numériques, tout en améliorant l’efficacité au sein des équipes. 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Bleu2026-07-21https://lemonlearning.com/fr/clients/cccabtphttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/REX%20-%20CCCABTP%20-%20FR.mp4/medium.jpgComment le CCCA‑BTP digitalise sa formation logicielle avec Lemon LearningDécouvrez comment l'innovation pédagogique transforme la formation dans le secteur du BTP grâce à Lemon Learning. Dans cette vidéo captivante, Élodie partage son expérience sur l'intégration de solutions technologiques pour améliorer l'accompagnement des apprenants et des formateurs. Voici ce que vous apprendrez : - L'importance de l'excellence pédagogique dans le secteur du BTP et comment le CCCA-BTP soutient les centres de formation. - Le développement d'outils numériques, comme le livret d'apprentissage numérique, pour moderniser et faciliter le suivi des apprentis. - Comment Lemon Learning a été choisi pour créer des guides interactifs qui améliorent l'expérience utilisateur et réduisent le besoin de support opérationnel. - Les bénéfices concrets observés après la mise en place de ces guides, notamment la diminution des tickets d'assistance et l'autonomie accrue des formateurs. Élodie explique également comment établir un club utilisateur pour recueillir des retours et adapter les formations aux besoins spécifiques des référents locaux. Grâce à des stratégies de communication engageantes, elle encourage les utilisateurs à exploiter au maximum les nouvelles fonctionnalités de l'application. Ne manquez pas cette occasion d'explorer comment la technologie peut transformer la formation, améliorer l'engagement des formateurs et assurer une adoption efficace des outils numériques. Rejoignez-nous pour découvrir des insights pratiques qui peuvent révolutionner votre approche de la formation au sein de votre organisation.https://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/REX%20-%20CCCABTP%20-%20FR.mp41362nonohttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/LOGOS_lemon/logo%20lemon%20learning.pnglogo lemon learninglogo lemon learninghttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/LOGOS_lemon/Logo%20Blanc%20Feuille%20Bleu.pngLogo Blanc Feuille BleuLogo Blanc Feuille 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learning2025-07-17https://lemonlearning.com/fr/clients/gipharhttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/REX%20-%20GIPHAR%20-%20FR.mp4/medium.jpgComment Giphar fait adopter les nouveautés d'un outil utilisé depuis 12 ans par 1250 pharmaciesGiphar est un groupement de pharmaciens qui regroupe plus de 1 250 officines à travers la France, combinant la distribution et la gestion des commandes. Dans cette vidéo, nous découvrons comment Giphar a modernisé ses opérations grâce à l'intégration de Lemon Learning, une solution innovante de formation en ligne. Points clés abordés dans cette vidéo : - L'importance de la mise à jour des outils de commande pour répondre aux besoins des adhérents. - Les défis rencontrés avec les méthodes de communication traditionnelles et comment Lemon Learning a permis d'améliorer l'engagement. - La création d'informateurs et de push notifications pour tenir les pharmaciens informés des nouvelles fonctionnalités et mises à jour. - Les résultats obtenus sur l'utilisation de l'outil et l'impact positif sur l'expérience utilisateur. En visionnant cette vidéo, vous apprendrez comment Giphar a transformé son approche de formation et de communication, rendant ses adhérents plus autonomes et mieux informés. Vous découvrirez également des stratégies pratiques pour optimiser l'engagement des utilisateurs dans un environnement en constante évolution. Rejoignez-nous et explorez comment une approche dynamique et interactive peut révolutionner la formation et la gestion des opérations dans le secteur pharmaceutique.https://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/REX%20-%20GIPHAR%20-%20FR.mp4865nonohttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/Miniature_REX%20(avec%20et%20sans%20texte)/Sans%20texte/miniature_oppbtp_sans_texte.pngminiature_oppbtp_sans_texteminiature_oppbtp_sans_textehttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/Miniature_REX%20(avec%20et%20sans%20texte)/Sans%20texte/miniature_aprr_sans_texte.pngminiature_aprr_sans_texteminiature_aprr_sans_textehttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/LOGOS_lemon/Logo%20Blanc%20Feuille%20Bleu.pngLogo Blanc Feuille BleuLogo Blanc Feuille Bleuhttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/Miniature_REX%20(avec%20et%20sans%20texte)/Sans%20texte/miniature_callimedia_sans_texte.pngminiature_callimedia_sans_texteminiature_callimedia_sans_textehttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/LOGOS_lemon/logo%20lemon%20learning.pnglogo lemon learninglogo lemon learning2026-05-19https://lemonlearning.com/fr/secteurs/publichttps://145929077.fs1.hubspotusercontent-eu1.net/hubfs/145929077/REX%20-%20GENDARMERIE%20-%20FR.mp4/medium.jpgComment la Gendarmerie nationale déploie Lemon Learning sur son SIRHDécouvrez comment la Gendarmerie nationale, forte de 135 000 membres, a amélioré l'efficacité de ses processus RH avec Lemon Learning. Dans cette vidéo, Tony Morlet et Abigaël Ottmer partagent leur expérience de déploiement d'une solution innovante de formation en ligne. **Points clés abordés dans cette vidéo :** - **Contexte et défis** : Comprendre la diversité des utilisateurs au sein de la Gendarmerie, allant des jeunes recrues aux vétérans, et comment cela influence l'adoption des outils numériques. - **Choix de Lemon Learning** : Le processus de sélection de Lemon Learning pour répondre aux besoins spécifiques des gendarmes, en mettant l'accent sur l'accompagnement des utilisateurs peu familiers avec les outils informatiques. - **Mise en œuvre et résultats** : Le déploiement réussi d'un POC de trois mois et ses résultats qui ont conduit à une adoption massive de l'outil, améliorant ainsi l'autonomie des utilisateurs et réduisant les appels au support. - **Perspectives d'avenir** : Comment la Gendarmerie prévoit d'étendre l'utilisation de Lemon Learning à d'autres applications, renforçant ainsi la formation et l'accompagnement au sein de l'organisation. **Ce que vous allez apprendre :** - Comment une solution SaaS peut transformer le support et la formation dans une institution publique. - Les meilleures pratiques pour engager les utilisateurs dans l'apprentissage d'un nouvel outil. - Les avantages d'une approche personnalisée dans la formation des employés sur des systèmes complexes. 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Dans cette vidéo, Fanny et Guillaume partagent leur expérience et les défis qu'ils ont rencontrés lors de l'intégration de cet outil innovant. **Points clés abordés dans la vidéo :** - **Présentation d'Elis** : Un aperçu des activités d'Elis, y compris leurs services de linge plat pour l'hôtellerie et de vêtements de travail, ainsi que leur présence dans 30 pays. - **Déploiement de Salesforce** : Exploration des obstacles rencontrés lors de la mise en œuvre d'un CRM dans un environnement multi-pays, et les leçons tirées d'une première tentative infructueuse. - **Rôle de Lemon Learning** : Comment Lemon Learning a été intégré dans le processus de formation, permettant de former efficacement 1 500 utilisateurs en France. La combinaison de modules e-learning et de guides interactifs a permis de surmonter la vague initiale de questions et d'incertitudes. - **Méthodologie de déploiement** : Les étapes clés pour déployer un nouvel outil à l'échelle internationale, y compris l'importance de la communication et de la préparation des utilisateurs à l'avance. - **Feedback et résultats** : Analyse des indicateurs de performance qui montrent une adoption réussie et une diminution des demandes de support, soulignant l'efficacité de Lemon Learning dans ce contexte. Rejoignez-nous pour découvrir comment des solutions innovantes comme Lemon Learning peuvent transformer la formation et l'adoption des logiciels au sein de grandes organisations. 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In this video, Whitney Miller and Tesia Ruch from Emory University's advancement and alumni engagement department share their successful implementation of Lemon Learning to revolutionize user training. Key takeaways from this insightful discussion include: - The importance of integrating training resources directly within the user interface to improve learning outcomes. - How Lemon Learning provides interactive guides, tooltips, and keyword search functionalities that empower users to learn at their own pace. - Real feedback from users about the convenience and effectiveness of accessing training materials directly within their Salesforce CRM. Discover how Lemon Learning has transformed Emory University’s approach to training by providing just-in-time support, enabling users to navigate processes independently while reducing reliance on traditional training methods. Learn how the seamless integration of interactive learning tools not only boosts user confidence but also enhances overall productivity. Join us as we explore the future of digital adoption and how Lemon Learning can help organizations like yours streamline training, reduce support costs, and foster a culture of self-sufficiency. 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