Improve your team’s use of ServiceNow
ServiceNow is a cloud-based solution that encompasses various aspects such as IT support, security, customer service, and human resource management. This platform enhances workplace productivity by replacing unorganized processes with intelligent workflows, providing complete visibility over the progress of the business.
Boost your digital adoption with Lemon Learning
%
lower support costs on average for our customers
%
less face-to-face training, an accelerated post-COVID trend
%
time saved in creating and updating content
Simplify the use of ServiceNow
Leverage interactive guides to enhance the user experience on ServiceNow and provide on-demand performance support (ePSS). With Lemon Learning, users can promptly and proficiently utilize all of ServiceNow’s features, as the content is available whenever and wherever they need it.
Guide users through ServiceNow
Lemon Learning supports users as they work, offering context-based Tooltips integrated directly inside ServiceNow. Easily access the library of guides, and engaging interactive content, ensuring your users gain a robust understanding of ServiceNow features.
Communicate with your team
Interact with ServiceNow users directly inside the platform. Display new information or launch guides from Tooltips placed anywhere inside the platform. Send messages at the right time and to the right users with Push Notifications.
IT Service Management
Centralize every tool used by your IT team into one simple platform and identify action items thanks to a user-friendly dashboard.
HR Service Delivery
Customer Service Management
Improve customer satisfaction and resolve problems efficiently thanks to smart routing and automated task assignment.