Digital transformation

Maximize the digitization of purchasing with ROI analysis

Sarah C

July 3, 2023

The digitization of purchasing, an essential strategy

Setting up a Purchasing information system is a crucial step in effectively digitizing Purchasing. But this approach alone does not guarantee successful digital transformation. A complete ROI assessment will help optimize your processes and results.

ROI: a key indicator for evaluating the digitization of Purchasing

Measure the ROI of your project using both quantitative and qualitative indicators. In the context of the digitization of Purchasing, it allows you to assess the impact of your Purchasing IS and the results of your digital transformation.

The importance of measuring ROI

Clear performance indicators allow you to collect essential information that can be used to optimize your Purchasing IS long term and in accordance to the needs of your users.

3 steps to evaluate ROI:

  1. Collect data
  2. Analyze data
  3. Optimize your Purchasing IS and user support

Key point: choose the right KPIs

Select the right KPIs (key performance indicators) to determine whether your objectives have been achieved and by how much. Share this information with your users, along with regular communication and the opportunity to provide feedback. Feedback is essential for sustainable software adoption, without it, the measurement of user satisfaction is inaccurate and the real needs of your end users, unmet.

Essential questions to evaluate and adjust your Purchasing IS

  • What aspects should be measured?
    • The effectiveness of the implementation of the Purchasing IS
    • Purchasing digitization performance
    • The adoption of the Purchasing IS
  • What indicators should you select to assess Purchasing performance?
    • Cost reduction
    • Data reliability
    • Process quality
  • How to measure the adoption of the Purchasing IS?
    • Mastery of the Purchasing IS
    • Reduced support and training costs
    • User satisfaction
  • How to collect the information?
    • Tracking tools
    • User questionnaires

The importance of ROI analysis for the successful digitization of Purchasing

ROI assessment should take a structured approach, be based on relevant KPIs and regular communication with users. It is essential to help optimize your Purchasing IS and ensure the long-lasting success of your digital transformation. By continually measuring and optimizing performance, you can ensure end-user satisfaction and the completion of your goals.

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Tags: Procurement ROI

Sarah C

Sarah oversees all things inbound marketing, exploring the many business uses and topics surrounding digital adoption. Her previous experiences include B2C and product marketing in the social listening space, uncovering emerging industry trends.

About Lemon Learning

Launched in 2014, Lemon Learning is a leading SaaS solution, specialized in driving the adoption of enterprise software (CRM, ERP, Procurement, HRIS…). Our approach integrates interactive guides and contextual tutorials seamlessly into the application interface, empowering users to navigate and leverage software with ease.

With Lemon Learning you can analyze software performance, optimize usage, and reinforce its effectiveness. Key benefits for Lemon Learning customers include:

  • 50% reduction in support costs on average 
  • 75% reduction in face-to-face training time
  • 70% reduction in time to create and update content

 Lemon Learning is compatible with all web based software.

A propos de Lemon Learning

Lancé en 2014, Lemon Learning est une solution web, leader en France, dans l’adoption des logiciels d’entreprise (CRM/ERP/Achat/SIRH…) grâce à des guides interactifs et des tutoriels contextuels directement intégrés dans l’interface de l’application.

La solution Lemon Learning permet également d’analyser les performances de vos logiciels métiers pour optimiser et renforcer leur utilisation.

Les avantages pour les clients de Lemon learning sont nombreux :

  • 50% de réduction sur les coûts de support en moyenne chez nos clients
  • 75% de réduction du temps de formation en présentiel
  • 70% de gain de temps dans la création et la mise à jour du contenu

Enfin, Lemon Learning est compatible avec tous les logiciels webs.

Quiénes somos

Lanzada en 2014, Lemon Learning es una solución web, líder en la adopción de software empresarial (CRM/ERP/Compras/HRIS…) gracias a guías interactivas y tutoriales contextuales directamente integrados en la interfaz de la aplicación.

La solución Lemon Learning también le permite analizar el rendimiento de su software empresarial para optimizar y fortalecer su uso.

Las ventajas para los clientes son numerosas:

  • Reducción del 50% en los costos de soporte en promedio con nuestros clientes
  • Reducción del 75% del tiempo de formación presencial
  • 70% de ahorro de tiempo en la creación y actualización de contenido

Lemon Learning es compatible con todo el software web.