Digital Adoption Insights

Microsoft Copilot

Copilot adoption without change fatigue

Learn how to approach Copilot adoption without change fatigue. Start small, focus on real work, and scale with governance and in-app support.

Microsoft Copilot

Measuring Copilot adoption beyond licences

Learn how to measure Copilot adoption with analytics and DAP data that link Microsoft 365 Copilot usage to tickets, time, and ROI.

Digital adoption

Digital adoption metrics that prove ROI

This article defines a practical measurement model for digital adoption that ties in-app behavior to business outcomes, lower support tickets, faster...

IT strategy

IT strategy, 4 main design phases

Here you'll discover 4 stages in the process of developing an effective IT strategy for your company.

Software

The pillars of Purchasing IS usage support

Find out how personalized user support can optimize user adoption of the Purchasing IS. Training, support and communication are the pillars of this...

The 5 Essential IT Frameworks for 2025

IT frameworks help standardize processes, strengthen governance, and ensure better collaboration between technical and business teams.

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