Cut Support Costs, Boost User Confidence.


Support teams shouldn’t drown in repeat questions. Lemon Learning helps your employees find answers on their own, right inside their daily tools. Your teams spend less time troubleshooting and more time moving forward.

gif_guide_eng-2

More than 200 clients trust us

  • metro
  • Veolia_logo
  • Decathlon_Logo
  • La_Poste_logo
  • Stellantis_blanc
  • BNP_Paribas_2009_2

Why Support Teams Get Overloaded

According to Zendesk, it can take up to 24 hours to answer an internal support ticket — and growing digital stacks only add more. The real problem? People can’t find help where and when they need it.

Too Many Simple Questions

Your teams spend hours on basic Level 1 and Level 2 requests.


Slow Response Times

Support delays frustrate users and stall daily work.


Hidden
Costs

Extra tickets pile up costs and pull teams away from real work.


Support On-Demand, Inside the Tool

Lemon Learning cuts the load on your support team by guiding users step by step, right inside the software they’re using: CRM, ERP, HRIS, intranet, custom tools, and more.

Tick

Answers When They Need Them

Step-by-step guides appear at the exact moment people get stuck.


Tick

Support available on-demand

Support doesn’t clock out — in-app help works anytime, even after hours.


Tick

Empowered, Confident Users

Teams solve problems alone, cut tickets, and keep work flowing.


Real Stories of Support Made Simple

miniature_metro_sans_texte
80% Fewer Support Tickets, METRO

In-app guidance replaced endless calls and emails for 14,000 users.

READ THE STORY
miniature_callimedia_sans_texte
Self-Service That Works, Callimedia

Support requests significantly decreased. Users found answers will full autonomy.

READ THE STORY
miniature_rentacar_sans_texte
Knowledge Centralized, Support Reduced, Rent A Car

Knowledge centralized, repetitive calls down — employees find answers fast.

READ THE STORY

They Turned Support into Savings

“Thanks to integrated guidance, we reduced incident tickets by 80% during deployment.”

“Our customers find the answers themselves, which lets us focus on requests that really add value.”

“With Lemon Learning, our teams save time, become autonomous, and our support is streamlined.”

Ready to Free Up Your Support Team?

See how Lemon Learning helps your teams solve problems on their own — and keeps your support teams focused on what really matters.