Change Management that lasts

Change never stops but only half of initiatives succeed

According to Gartner, just 48% of digital initiatives reach their goals. The rest fall short — not because of the tools themselves, but because users don’t receive the support they need to adopt them.

Whether it’s a software rollout, a process update, or a full reorganization, change without guidance creates friction:

• Low adoption – People feel lost and overwhelmed without help in the moment.

• Support overload – IT and business teams get buried in tickets and repeat questions.

• Delayed ROI – Tools sit unused, projects stall, and old habits return.