Support: A practical guide to reduce support requests
A guide to reducing level 1 and level 2 support requests and costs long term. Learn how to improve user engagement, support accessibility, and...
How to implement an ERP system in 6 easy steps
Diagnosing issues, communication, training, or help measuring ROI? Learn how to implement an ERP system in 6 easy steps.
Digital adoption
4 proven methods to promote software adoption
According to 1E, companies waste an average of 38% of their software budget on unused or rarely used software. So where do you start?
HRIS Onboarding: how to engage your users from their first use?
Whatever HRIS solution you're using, it is essential to engage your users with quality user onboarding. Discover 3 steps to promote the adoption of...
Support
Service Desk, Help Desk, or Embedded Application Support
Which user support software should you choose? Explore the strengths and weaknesses of Service Desk, Help Desk, Self-Service Portal, Embedded...
Digital workplace
Digital Workplace: 5 steps for a successful implementation
Discover how to set up your Digital Workplace step-by-step and engage your employees in their digital tools!
Procurement
E-Procurement software: everything you need for successful user onboarding
For buyers and suppliers, getting to grips with purchasing tools quickly can be a major challenge. And for good reason, unlike other software,...
Project failure: 5 digital adoption challenges
Companies continually invest in costly software to remain competitive. In reality, few companies achieve adequate digital adoption for ROI.
Digital adoption
User experience: 3 benefits of digital adoption
A new custom category appears on your Netflix home page, and you begin scrolling your suggestions, when suddenly... you find ‘the’ movie you've been...
5 mistakes to avoid during onboarding training
Successfully onboarding employees requires preparation, training, analysis, and more. Discover how to avoid the pitfalls of this step.
