Make Synertrade adoption happen, without the procurement bottleneck.

Lemon Learning embeds step-by-step guidance directly inside Synertrade — sourcing, procurement, supplier management and contract management. Your teams get help at the exact step they need it, so spend stays compliant, data stays clean, and your helpdesk gets its time back.

Works across all Synertrade modules No Synertrade admin needed Live in 5 days
Lemon Adoption — in-app guide running on a live Synertrade screen

Trusted by leading organizations

Veolia
Decathlon
Michelin
Just Eat
Amazon
La Poste
The context

Why Synertrade adoption fails, and what to do about it.

Synertrade gives procurement teams full control over sourcing events, supplier relationships and spend. But when buyers don't know how to run a sourcing event correctly, requesters skip the system entirely, and new users default to email — that spend visibility disappears, and your platform investment underperforms.

 
Sourcing events run incorrectly
RFQ or RFP? Which scoring method? How do I invite suppliers? Buyers who run sourcing events infrequently freeze at each step, creating delays and compliance gaps in your procurement cycle.
 
Procurement re-explaining every event
The same questions at every sourcing cycle. How do I raise a requisition? Which approval workflow applies? Your procurement team answers the same things every month instead of focusing on strategic work.
 
Maverick spend when the tool feels too hard
When Synertrade feels harder than emailing a supplier directly, employees go around it. Your spend visibility breaks down and your compliance position weakens with every off-system purchase.
 
New module rollouts that reset the learning curve
Supplier portal updates, new contract workflows, upgrades to the analytics module. Each change means another round of training sessions that interrupt work and don't stick two weeks later.
Use cases

Three Synertrade adoption problems Lemon solves today.

Whether you're onboarding new buyers, reducing sourcing errors, or rolling out a new Synertrade module, Lemon puts the guidance inside the tool.

Also see: ERP adoption · all use cases

Lemon interactive guide running step by step inside Synertrade
Procurement & sourcing teams

Get buyers running clean sourcing events from day one.

Buyers who only run a handful of sourcing events per year face Synertrade screens built around complex procurement processes. They default to asking a colleague, or worse, going back to spreadsheets.

Lemon walks them through creating an RFQ, inviting suppliers, scoring responses and awarding a contract, right inside Synertrade, at the exact step where they hesitate.

First sourcing event completed correctly. No colleague pulled away from their work.

Also see: ERP adoption

IT & support teams

Reduce Synertrade support tickets and improve data quality at the same time.

Your helpdesk gets the same Synertrade questions every procurement cycle. Which field is mandatory? How do I add a supplier to a panel? Why is my requisition blocked in approval?

Lemon adds context-sensitive tooltips on the exact fields users get wrong, reducing input errors at the source. They self-serve. Your team stops explaining the same things over and over.

Fewer tickets. Cleaner data. IT reclaims its time.

Lemon context-sensitive tooltip on a Synertrade field
Lemon push notification announcing a Synertrade module change
Digital transformation

Roll out new Synertrade modules without re-training your entire organization.

Supplier portal updates. New contract workflows. An upgrade to the analytics module. Each change means another wave of confused users, an inbox full of questions, and a procurement team fielding calls all day.

Lemon lets your team push new guides the day a module goes live, contextual, in Synertrade, for the users who need them. No webinar. No slide deck. No follow-up email asking how to log in.

New features adopted in days. Zero training sessions scheduled.

Compatible with

Synertrade is just the beginning.

Lemon works on your entire software stack: web, SaaS, in-house tools, and even desktop applications.

See all 300+ compatible applications →
FAQ

Common questions about Synertrade.

Which Synertrade modules does Lemon support?+

All of them. eSourcing, Procurement, Supplier Management, Contract Management, Spend Analytics and the Supplier Portal. If your users see it in Synertrade, Lemon can guide it, module by module.

Do we need a Synertrade admin or IT to deploy?+

No. Lemon sits on top of Synertrade as a layer, with no change to your instance or configuration. Your procurement ops or L&D team builds and publishes guides autonomously, without an admin or IT ticket in the loop.

Will a Synertrade update break our guides?+

Our element-anchoring engine tolerates most UI changes automatically. When an upgrade shifts something meaningful, content owners are notified and can fix the affected step in a few clicks, no IT ticket required.

How long until our users see Lemon in Synertrade?+

Average 5 days from kick-off to first guide live. Technical setup is quick. The rest is your team scripting the workflows that matter most — sourcing events, requisitions, supplier onboarding — with our content team supporting on day one if needed.

Can guides be targeted by role or business unit?+

Yes. Guides, tooltips and announcements can be targeted by role, business unit, module or language, so a buyer and a requester only see what's relevant to their part of Synertrade.

SSO, GDPR: are we covered?+

SSO (SAML 2.0, OIDC) supported. Data is encrypted in transit (TLS 1.3) and at rest. 100% European hosting, native GDPR compliance. Full security documentation available on request.

See it on your Synertrade

Show us your Synertrade. We'll show you Lemon on it.

30-minute demo on your actual Synertrade screens. Real overlays, real guides, real workflows. No generic slides.

Book a demo