Interactive walkthrough software
Interactive walkthrough software is a no-code tool that guides users through an application step by step, in real time. Prompts and tooltips appear directly inside the interface, so people learn by doing the task rather than reading about it.
Instead of watching a video or reading a manual, the user is walked through the real screen, click by click, inside tools like Salesforce, SAP or an in-house application. It is easy to confuse with a product tour, which simply shows users around an interface, whereas a walkthrough is task-based and guides someone through completing a real action. Walkthroughs are the core building block of software adoption and the foundation a digital adoption platform builds on.
Want the full picture, with how it works, what it includes and how to choose? Read the complete guide: What is interactive walkthrough software?
Related terms
See all definitions in the Lemon Learning glossary.
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