Software adoption
Software adoption is the process of getting people to start using a new application and keep using it to its full potential. It is a process, not a launch event: it spans onboarding, training, support and measurement that move a tool from first login to everyday, proficient use.
In practice, software adoption is what turns a license that is paid for into value that is realized. It is measured with indicators such as activation, active usage and feature adoption, and it sits one level below digital adoption, which spans the entire digital workplace rather than a single application.
Want the full picture, with steps, metrics and how to improve it? Read the complete guide: What is software adoption?
Related terms
See all definitions in the Lemon Learning glossary.
Know the term. Now see it work.
Activation, active usage, feature adoption. In 30 minutes we will show you how Lemon turns software adoption into numbers that move, live inside your own software.
Book a demo