3 Key Steps to Successful HRIS Onboarding

An average of $247 wasted per user on unused software in a 5-year benchmark study (Source: 1E)

Software abandonment is a real cost to both company finances and employee efficiency. One fundamental step that is commonly overlooked can prevent it: user onboarding. This applies directly to HRIS setup and rollout.

Talentsoft, Workday, Cornerstone, SAP, Oracle... Whatever HRIS solution you are using, engaging employees with quality user onboarding is essential. Below are 3 key steps selected by Lemon Learning to promote HRIS adoption from the very first use.

Step 1: Create a strong digital welcome

The first rule of onboarding: everyone responds to a warm welcome, and HRIS onboarding is no exception. Just as with in-person onboarding, the first interactions with a digital environment matter. The introduction to a new tool directly affects its rate of adoption.

Supporting your users from their first interaction with your tools can reduce the churn rate by 67%. (Source: Huffington Post)

User onboarding is key to engaging employees with their HRIS. From the very first use, it directly shapes the user and employee experience. Effective digital onboarding on an HRIS:

• Promotes a better digital experience for employees
• Reduces digital frustrations
• Improves long-term user retention

So how do you approach onboarding on an HRIS? Here is a practical example using SAP HRIS.

Communicate with your users on SAP HRIS

To engage users on SAP HRIS, make communication count from day one. With the Lemon Learning digital adoption solution, you can reach different audiences using personalized push notifications. Whether you are addressing directors, business managers, or frontline teams, you can push the right content to the right user in just a few clicks. The result is a tailored welcome that builds lasting commitment to your SAP HRIS.

Step 2: Train employees in real time

The second rule of onboarding: train your users effectively. Good training gives employees everything they need to get full value from the HRIS and reach the performance it was deployed for. To do that, you need to overcome the common challenges of digital training.

• Fast HRIS training: employees have little time to train alongside their daily tasks. Microlearning modules of no more than 3 minutes address this directly and improve information retention.
• Practical HRIS training: theory is often too far removed from day-to-day use. Employees need hands-on training delivered directly inside their HRIS.
• Customized HRIS training: because employees use the HRIS in different ways, training should adapt to the needs of each role and user.

Train your employees in Oracle HRIS

Fast, practical, and scalable training is exactly what Lemon Learning delivers for your HRIS. Through interactive embedded guides, users can learn in real time directly from within their HRIS. This learning-by-doing approach means users in Oracle, for example, can access step-by-step guides to master features such as absence entry, contract display, or exceptional bonus editing. Content can be customized by role or profile in just a few clicks.

Step 3: Provide ongoing daily support

Like all business software, HRIS platforms evolve continuously. To help employees keep pace, ongoing support is essential. Two elements are critical here:

• Scalable HRIS training: because the HRIS changes regularly, training materials must be easy to update quickly without rebuilding from scratch.
• Updatable HRIS support content: in-app help and guidance must reflect the current state of the tool at all times, preventing skills obsolescence.

Support the evolution of your Workday HRIS

The scalable nature of the Lemon Learning solution means updating training content takes only a few clicks. On the Workday HRIS, you can add a new guide when a feature launches, modify an existing interactive guide when a feature changes, or highlight updates through tooltips and push notifications, keeping users confident and current.

Step 4: Measure employee satisfaction and ROI

Sustaining quality HRIS onboarding over time requires staying attuned to employee needs. Measuring ROI makes that possible. It allows you to:

• Assess the quality of HRIS onboarding and the overall user experience
• Identify what to improve and optimize for better adoption
• Build a sustainable, data-informed approach to HRIS engagement

Measure your ROI on Talentsoft

With Lemon Learning Analytics, you can access real-time usage data directly from your HRIS. Metrics such as the consultation rate of interactive guides and preferred user learning formats give you the insight needed to continuously refine the onboarding experience on your Talentsoft HRIS, with ease and flexibility.