You deploy. But do you know if it's actually working?
Lemon Analytics gives you full visibility into how your teams use their tools, which processes get completed, which pages create friction, and which licenses are being wasted.
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Know exactly which pages your teams visit, and for how long.
The Visits view shows you the full picture of how employees navigate your tools. Not just that they logged in, but which pages they land on, how long they stay, and how often they come back.
When a page has unusually high visit time, it often means a confusing process. When a page has almost no visits, a feature isn't being used at all. That's where your next guide should go.
- Most visited pages ranked by total and unique visits
- Average time and median time per page
- Visits trend over time, by day or by month
- Filterable by tool, population and custom date range
Find the exact step where employees get stuck.
Process analytics maps every step of a business workflow and shows you where employees complete it, where they abandon it, and how long each step takes. Not at a guide level, at a step level.
If step 4 of 8 has a 60% drop-off rate, you don't redo the full training. You fix step 4. That's the intelligence Lemon Analytics gives you.
- Total processes launched, completed and abandoned
- Completion rate per process over time
- Step-by-step drop-off with median time per stage
- Filterable by tool, population and date range
See which licenses are wasted. Put a number on it.
The License view cross-references your SaaS subscription data with actual usage. For every tool, it shows active users, inactive users, cost per user and the estimated annual loss from unused licenses.
That estimated loss figure is the number your finance team will care about. A concrete business case to renegotiate contracts, reallocate licenses or retire tools entirely.
- Total license cost, cost per user, active vs inactive split
- Estimated loss calculated automatically from inactive licenses
- Average engagement time by user segment
- Toggle to show or hide cost data per user role
Works on every tool
you already use.
Web, SaaS, in-house and desktop. In-app guidance lives on all of them.
Salesforce
CRM, Sales Cloud, Service Cloud, Field Service. Any org, any layout.
SAP
S/4HANA, Fiori, SAP GUI. Including legacy desktop where most DAPs stop.
