Stop training users before the work. Guide them while they do it.
Step-by-step assistance inside the enterprise apps your teams already use: Salesforce, Workday, Oracle, Microsoft 365 and more. Instead of documentation or training sessions, employees get contextual guidance as they perform real tasks.
Trusted by leading organizations
.png)
.png)
.png){kind=logo}
-1.png)
.png)
.png)
Software training shouldn't happen outside the application.
Employees are trained before they start using a system. By the time a real task shows up, much of that knowledge is gone, and the help they need is somewhere else.
Training fades fast
People are trained weeks before they touch the system. By day seven most of a classroom session is already forgotten.
Documentation breaks the flow
Portals and PDFs exist, but leaving the task to find them slows everyone down. So people guess instead of searching.
Support becomes the fallback
When help isn't in the moment, the question escalates. The same questions reach your helpdesk every single week.
Processes drift
Without guidance at the point of action, every user does the task a little differently. Your data, reports and audits pay for it.
Guides put the next step where the work happens.
From a single action to a full business process, a guide takes employees through every step, right inside the app they already use.
Build structured workflows
Create walkthroughs that guide employees through complete processes, from simple actions to complex business workflows.
Trigger guidance when it matters
Guides launch from the Lemon Learning menu, from contextual prompts within the interface, or automatically based on user behaviour.
Interactive step-by-step actions
Each step directs users to click an element, navigate a page or enter information, so the process is completed correctly.
Spot. Build. Deploy.
Three steps to put a guide on every process that needs one. No developers, no change to your software.
Spot where users get stuck.
Find the processes that cause the most hesitation: onboarding flows, rarely-used modules, error-prone tasks. Start with the handful that drive most of the confusion.
Build the guide without code.
Open the Lemon editor on top of the live app, click through the right path once, and the guide is built. Write it once in your source language; Lemon delivers it in theirs.
Ship to the right users.
Choose the trigger and the audience, then publish in one click. The new hire in Madrid sees a Spanish walkthrough; the Paris manager sees a different one on the same screen.
Teams that put help inside the app.
Pair guides with the rest of the platform.
A guide takes users through a process. The rest of Lemon handles everything around it.
Tooltips
When a full walkthrough is too much, a tooltip answers the one-field question on the spot.
Learn more →AI Assistant
A conversational helper that answers questions even when no guide exists yet.
Learn more →Localization
Write a guide once. Country leads validate, and you go live in every language.
Learn more →Announcements
Reach users proactively. Announce new features, process changes and reminders without email.
Learn more →Interactive Guides FAQs.
What's the difference between a guide and a tooltip?+
How long does it take to build a guide?+
Which applications do guides work on?+
Can a guide adapt to different user roles?+
Do we need IT or developers to deploy guides?+
How do we measure if guides are working?+
Pick a process. We'll build the first steps live.
A 30-minute call. Bring a process your users struggle with, and we'll build the opening steps of the guide together so you can see exactly what it would do for your teams.
Book a call