Lemon Adoption

Guide your teams inside every application.

Step-by-step guides, tooltips and contextual help, delivered directly inside your business software. No LMS, no classroom, no email.

Works on 300+ applications Productive on the editor in 3 hours 100+ languages with AI translation
Lemon Adoption — in-app guide running on a live application

Trusted by leading organizations.

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The problem

Software is deployed. People still don't know how to use it.

There's a gap between what the tool can do and what employees actually do with it. In-app guidance closes it.

Without Lemon
 
Training emailed, forgotten by Monday
PDFs, slide decks and recorded videos that nobody watches at the right moment.
 
Classroom training that doesn't scale
1,200 employees across 40 countries. You can't fly a trainer everywhere.
 
Helpdesk flooded with "how do I"
IT support answers the same 10 questions every week. Tickets pile up.
 
ROI on software that never lands
Half your team uses 20% of the features they paid for.
With Lemon
 
Help shows up the moment it’s needed
The guide appears on the right screen, on the right step, inside the live app.
 
Roll out across countries in days
One source of content reaches every team, in every language. 90K users · Gendarmerie
 
Helpdesk volume drops fast
The 10 same questions stop coming once the answer is in-app. −80% tickets · METRO
 
Adoption you can measure
See exactly where users get stuck, and act on it. 1,450 users / 1 day · ELIS
How it works

Create once. Deploy everywhere. Measure everything.

Three steps from zero to deployed guidance, across every application your teams use.

1

Build your content

Open the no-code editor on top of your live application. Click the elements, write the instructions, publish. Up and running in 3 hours.

No-code editor AI guide creator
2

Target the right people

Segment by role, team, location or any custom attribute. The right content reaches the right user at the right moment, in their language.

Segmentation Personalisation Multi-language
3

Measure and improve

Track guide completions, user engagement and adoption rates. See where steps get abandoned and where to focus next. Connect to Lemon Analytics for deeper insights.

Statistics Adoption analytics
In-app guidance

The right help, at the right step, inside the right tool.

Step-by-step walkthroughs, tooltips and contextual pop-ups appear directly inside your applications, triggered the moment users reach a specific page or action.

No separate portal, no context switching. People learn while they work, on the exact screen where they need help.

  • Step-by-step guides triggered by page or action
  • Tooltips on any UI element, field or button
  • Web, SaaS, desktop and on-premise tools
  • Works on 300+ apps including Salesforce, SAP, Workday
Explore In-App Guidance →
Lemon Adoption — in-app step-by-step guide
Lemon Adoption — no-code content editor
No-code editor

Build your first guide in under an hour.

The Lemon editor is a browser extension that runs directly on top of your live applications. Click the elements you want to annotate, write the instructions, publish. That's it.

When the application updates, you update your guide in minutes. No engineering dependency, no ticket, no delay.

  • Point-and-click guide creation on any live app
  • AI guide creator for instant first drafts
  • Version control and content collaboration
  • One-click translation into 5 languages with AI
Push & announcements

Reach every user, the moment it matters, inside their tool.

Push messages and in-app announcements communicate with users directly inside the application. No email, no intranet, no notification they'll ignore.

New feature released? Process updated? Compliance reminder? The targeted message lands on the user segment that needs it, the moment they open the relevant page.

  • In-app banners, modals and tooltips triggered on page load
  • Targeted by segment, role, location or custom attribute
  • Scheduled or triggered by user behaviour
  • Replaces email for internal software comms
Explore Push Notifications →
Lemon Adoption — push notification and in-app announcement
Lemon Adoption — AI assistant and AI guide creator
AI features

Create faster. Answer instantly. Scale without effort.

Lemon AI works across two surfaces. The AI guide creator drafts walkthroughs from a single prompt, cutting content creation from hours to minutes.

The AI assistant answers employee questions in real time, inside the application, drawing on your published Lemon content. Your knowledge base, made instantly accessible.

  • AI guide creator generates walkthroughs from a text prompt
  • AI assistant answers questions in-app, in real time
  • Auto-translation into 5 languages
  • Sourced from your own published content only
Explore AI features →
More features

And everything else, in one place.

Every Lemon Adoption capability ships ready to use, no plugin to install, no extra contract to sign.

Integrations

Works on every tool
you already use.

Web, SaaS, in-house and desktop. In-app guidance lives on all of them.

See all integrations →
In-house apps

Your in-house apps

50% of our rollouts are on tools you built yourselves. No source code changes needed.

Learn more →
Desktop apps

Your desktop apps

SAP GUI, Citrix, .NET, Java. Where most DAPs stop at the browser, we keep going.

Learn more →
The Lemon platform

Three products. One goal.

Adoption creates the guides. Analytics tells you if they're working. Governance makes sure people are on the right tools to begin with.

You are here
Lemon Adoption

In-app guidance

Step-by-step guides, tooltips, push messages and contextual help directly inside your business software.

  • No-code editor, up in 3h
  • 300+ applications
  • Segmentation by profile and role
  • Multilingual: EN, FR, ES, PT, IT
Lemon Analytics

Usage analytics

See how your teams actually use their tools. Catch friction before it costs you anything.

  • Application usage heatmaps
  • Process completion and drop-off
  • Real-time adoption KPIs
  • Licence waste and estimated savings
Explore Lemon Analytics →
Lemon Governance

Application governance

Shadow IT, unused licences, compliance. Take back control of your software ecosystem.

  • Automated Shadow IT detection
  • Redirect to approved alternatives
  • GDPR & application security
  • Deploy in 48h, no new infrastructure
Explore Lemon Governance →
Frequently asked

Lemon Adoption FAQs.

How long does it take to deploy Lemon Adoption? +

A first guide can go live in under a day. A full enterprise rollout typically takes 4 to 6 weeks, depending on the number of applications, languages and user segments.

Do I need developers to create or maintain guides? +

No. The no-code editor is built for L&D, Ops and product teams. Most users are productive in under 3 hours. No developer dependency, ever.

Which applications does Lemon Adoption work on? +

300+ applications including Salesforce, SAP, Workday, Microsoft 365, Oracle, ChatGPT and Microsoft Copilot. Lemon also runs on your in-house web apps and desktop tools, where most DAPs stop.

How is Lemon different from a classic LMS? +

An LMS hosts training. Lemon delivers guidance inside the actual application, when employees need it. The content is contextual, not aside; behavioural, not theoretical; and measured by adoption, not completion.

Is Lemon GDPR compliant? Where is data hosted? +

Yes. Lemon is GDPR-compliant by design, hosted in Europe, with no exposure to the US Cloud Act. Decisive for public sector, finance and healthcare deployments.

Does Lemon support multiple languages? +

Yes. You write the guide once, translate it into 5 core languages (EN, FR, ES, PT, IT) with AI, and your country leads validate. The same source content reaches everyone in their own language.

Get started

Your teams don't need more training. They need better training.

In a 30-minute demo, we'll build a guide live on the tool you actually use, with the segments of your real team.

Book a demo