Level 2 Support: Innovative strategies to resolve advanced issues
Discover innovative strategies for Level 2 support. Solve advanced problems and deliver unparalleled user experience.
Digital Adoption Insights
Support
Level 1 Support: Improve user satisfaction
Boost user satisfaction with Level 1 IT support. Learn how to tailor IT assistance to user needs and elevate first-line support.
Support
IT Support levels: L1, L2, L3 explained
Discover the roles, challenges, and key performance metrics of IT technicians across Levels 1, 2, and 3 in IT support.
The role of user support in DAPs
Explore the significance of user support within DAPs and delve into strategies to enhance the user experience.
CRM transition: 5 steps to switching CRM
Switching CRM? Learn the 5 crucial steps for a smooth transition, from planning and selection to training and monitoring.
Comparison
Whatfix Alternatives: 4 competitors to consider by use case
Explore 4 Whatfix alternatives by use case. We created an in depth comparison of Lemon Learning; Pendo; Gainsight and SAP Enable Now.
News
Annual team building retreat 2023: Deauville
Discover our annual team-building retreat in Deauville. Join us as we reflect on our trip, set new objectives, and foster teamwork.
HRIS
A guide to executing a successful HRIS Project
Discover our quick guide to executing a successful HRIS Project, including strategies, essential stages of a project, choosing the right software and...
HRIS
HRIS consultant: A key role in the digital transformation of companies
Explore the role of HRIS consultants in driving digital transformation and their profound impact on the evolution of companies.
HRIS
HRIS specifications: Essential elements for a successful project
Achieve HRIS project success with detailed specifications! Explore the essential elements for a seamless implementation.
