Level 3 Support: How to resolve the most complex issues
Explore level 3 Support: Learn how to establish an effective system for handling critical IT crisis situations.
Digital Adoption Insights
Level 2 Support: Innovative strategies to resolve advanced issues
Discover innovative strategies for Level 2 support. Solve advanced problems and deliver unparalleled user experience.
Support
Level 1 Support: Improve user satisfaction
Boost user satisfaction with Level 1 IT support. Learn how to tailor IT assistance to user needs and elevate first-line support.
Support
IT Support levels: L1, L2, L3 explained
Discover the roles, challenges, and key performance metrics of IT technicians across Levels 1, 2, and 3 in IT support.
The role of user support in DAPs
Explore the significance of user support within DAPs and delve into strategies to enhance the user experience.
CRM transition: 5 steps to switching CRM
Switching CRM? Learn the 5 crucial steps for a smooth transition, from planning and selection to training and monitoring.
Comparison
Whatfix Alternatives: 4 competitors to consider by use case
Explore 4 Whatfix alternatives by use case. We created an in depth comparison of Lemon Learning; Pendo; Gainsight and SAP Enable Now.
News
Annual team building retreat 2023: Deauville
Discover our annual team-building retreat in Deauville. Join us as we reflect on our trip, set new objectives, and foster teamwork.
HRIS
A guide to executing a successful HRIS Project
Discover our quick guide to executing a successful HRIS Project, including strategies, essential stages of a project, choosing the right software and...
HRIS
HRIS consultant: A key role in the digital transformation of companies
Explore the role of HRIS consultants in driving digital transformation and their profound impact on the evolution of companies.
HRIS
HRIS specifications: Essential elements for a successful project
Achieve HRIS project success with detailed specifications! Explore the essential elements for a seamless implementation.
HRIS
How to choose a HRIS to meet your challenges
Find out how to choose a HRIS tool according to your company's challenges and simplify your HR management.
Best CRM software in 2025: Our 20 top picks
Discover 20 of the best CRM software in 2023 to help you automate your processes, improve your customer relationships and grow your business.
ERP
Selecting the right SaaS ERP in 2025: Our top 16 picks
Discover our list of top 16 ERPs in 2024. Manage your resources more efficiently, enhance productivity, and gain a competitive edge.
HRIS
HRIS software: A comprehensive guide
Discover our comprehensive guide to HRIS software, including the basics, features, types, and steps to set up your HRIS.
HRIS
HRIS training: The challenges & benefits of software adoption
Explore HRIS software adoption challenges, benefits, and tips for successful implementation through user training.
Digital transformation
IT Strategy: 4 major design phases
Discover 4 major design phases to develop an effective IT strategy for your company. Analyze your existing objectives, formulate your IT strategy,...
Digital transformation
The role of technology alignment in IT Strategy
Discover the critical importance of technology alignment in IT strategy to optimize your results and performance.
Digital transformation
How to measure IT strategy performance?
Transform your IT projects with our quick guide to measuring IT strategy using 6 well known key performance indicators
Digital transformation
IT project management: A comprehensive guide
Transform your IT projects with our comprehensive guide of advanced strategies and innovative tools for effective management.
