Digital Adoption Insights

Digital adoption

Digital adoption

Digital adoption occurs when users reach a level of proficiency where they can fully comprehend and leverage the benefits of their software.

Digital adoption

What is a digital adoption platform?

A digital adoption platform is an onboarding, training, and support software that can integrate directly into any web-based software.

User onboarding

User onboarding refers to the initial orientation and training provided for individuals who are new to a specific process or digital tool.

Glossary

User support

User support is the assistance provided to software users when encountering technical issues or questions regarding the product or service.

Digital transformation

Digital transformation

Digital transformation is the process of implementing digital technologies to assist changing business needs.

Glossary

Learning by doing

Learning by Doing is a training method that promotes practical hands-on experiences (instructional, learning while working).

Tooltip

The Tooltips feature is a pop-up used to deploy messages or guides anywhere inside a platform’s interface.

Change management

Change management

Change management is the set of actions and strategies used to accompany change and transformation within a company.

Glossary

Interactive guide

An interactive guide is an elearning format and method used to engage users step-by-step in their handling of digital tools

Glossary

User Experience (UX)

User experience (UX) is the overall quality of a person’s experience or interaction with a digital tool, service or product.

HRIS

HRIS

A HRIS (Human Resource Information System) combines several software applications to support human resource management activities.

Glossary

ERP

Enterprise Resource Planning (ERP) software is an information system that integrates all the major functions of a company.

CRM software

Customer Relationship Management software (CRM) allows companies to manage all of their interactions and evolving data related to prospects and...

Digital workplace

Digital Workplace

A Digital Workplace is a cloud software enabling a company to centralize all of its digital applications for remote access anywhere.

eProcurement

Implementing Purchasing software has many advantages not only for the Purchasing Department, but also for the entire company.

5 Tips for cloud ERP implementation

Learn 5 tips for cloud ERP implementation, digital adoption platforms, change management, onboarding and training, communication, and monitoring...

Digital adoption

11 Best Digital Adoption Platforms (DAPs)

What are the best digital adoption platforms (DAPs) to look out for in 2023? Lemon Learning; Applearn; Appcues; Whatfix; Pendo; WalkMe; Userlane;...

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